Terms of use

How to buy? Requirements

To buy in my shop you only need to have an account that will allow you to save your personal data, invoices, order details and other useful data. To register you can do so through the user icon or during the checkout process. To learn more about the privacy policies of the site you can visit this link.

Payment methods

In my shop you can pay by credit card or Paypal. We accept Visa, Master Card and American Express. The payment is made in a totally secure way through the payment gateway stripe and a certificate that makes the conexion is verified. In addition, and for greater peace of mind, the platform does not allow the saving of payment methods in the profile, so your card details will never be compromised.

Order / invoicing process

Each time you make a purchase you will receive two emails: one when you place the order and another one when it has been processed and shipped. Each of them will contain a summary of the details of the purchase. If you want an invoice you can fill in this simple form and we will send it to you by email attaching it to the order receipt. Once received, you will also have it available for download in your user area in the orders section.

Remember that in order for us to send it to you, you have previously had to enter the NIF/CIF/Passport field during the purchase process in the corresponding field of the form.

Shipping

I ship worldwide. During the checkout process you´ll be able to select between a couple of shipments and the amount of the one selected will be reflected on the order.

Refund policy

If during the shipping the product has suffered any damage or the pieces received don´t match with your order, please contact us using this form in order to begin the request refund process.

Orders reservation

I´ll be very happy if you buy any of my artwork throught our online shop but if you´re interested in buying another kind of formats or art in general not included in this site, please feel free to contact me and write some lines about your desired project.

Data protection

Only strictly functional personal data is collected during the purchase process in order to be able to complete the order. Under no circumstances are data transferred to third parties and you can make use of your rights of removal, consultation or modification at any time. Want to know more about our privacy policies?

Use of cookies

We use cookies that are only intended for the management of the shopping cart, order management and other functions that facilitate navigation. No use is made of advertising cookies or behavioural advertising. On this page you can learn more about our cookie policies throughout the site.

Customer service

We hope this document on our sales policy has been useful to you. In any case, if you have any questions about our store we are happy to answer you if you send us an email to hello@javiergranados.es.